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HTC always strive to keep the website up to date with the latest information, contact details and downloads all to make your experience as a HTC customer as smooth as possible. If you can’t find the information you are looking for, please contact HTC here.

Machine Service

When you follow the service plan for your machine the 2-year warranty will stay valid. The high quality of the machines means that servicing only is needed every 500 hours or every 12th month. Not all machines apply for the 2-year warranty. 

Contact your local HTC dealer if you wish to organize service of your machine.

Warranty issues

If you have a warranty issue with HTC you must always complete the Warranty/Deviation Report form and send it to the email address indicated in the form. Complete the necessary highlighted fields directly in the PDF. Read more under Warranty issues.

Brochures, guides and other marketing material

Marketing material, brochures, guides etc are available for download under the section Downloads. Our partners may also receive a private account to the HTC MediaBase, which contains much more information. If you are a partner of HTC and you are interested in getting an account to the HTC MediaBase, please contact the Marketing Department at HTC Sweden.

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